Name: Jolie Hershey
Location: San Diego, CA
Occupation: District Visual Merchandiser
1. Think back to when you were extremely motivated by a boss, leader, or teammate. What did they say or do that motivated you so much and why did it work?
I have been lucky to work for leaders who were brave enough to be honest with me about my strengths and opportunities. As hard as it was to hear the criticism, I was grateful for the honesty and grew tremendously from it.
2. When have you been very unmotivated by a boss, leader, or teammate? Why did it create a feeling of un-motivation to do your job better?
At one point, I worked on a team lead by someone who did not embody my company’s values. It was not that this person lacked talent, indeed they were very highly skilled, but a poor fit for the organization and that misalignment negatively impacted every member of the team.
3.What is one characteristic you look for in an effective leader?
4. When have you motivated another person to better themselves or to be more productive in their job?
A big part of my job is training and hands-on support for the managers in my territory, in this capacity I have the pleasure of helping people develop new skills and have a more well-rounded understanding of the retail world.
5. What is one piece of advice you’d give towards aspiring leaders?
Listen more than you talk. It’s so important to be responsive to people’s actual needs and questions. You can only achieve this if you listen to what they are saying rather than simply giving the answers you think they need or you had prepared ahead.