Becoming Superfluous

We’re leaders. We’re used to – well – leading our teams and other leaders. That’s sort of our thing.

Being leaders, we’re used to calling the shots, making the hard decisions, and spearheading positivity from the front. But what if we were present with our teams but unable to do most of that when it mattered most?

This was my last two weeks.

In retail, the holiday season is gigantic. Come November, one half of our being is spent focusing on the normal job stuff but the other half is spent preparing for the last two weeks of December. I am no different here. However, around December 15th, something unexpected happened: I lost my voice. When I say “lost,” I mean straight up “lost.” We’re not talking Joan Rivers voice or Dom DeLuise. We’re talking whispering as best case scenario but even then it felt like broken glass in my throat. What’s more is that it was almost totally gone up until today, December 26th. What the heck?

I am a firm believer in the value of learning in every moment. It really bugged me that I was stuck stocking or doing office stuff when I wanted to be sweating and laughing alongside my team amidst the holiday shopping frenzy…but it didn’t take long to realize that I was largely not needed… and that is awesome.

It showed me that I have outstanding leaders just waiting to take flight, waiting for their chance to step up and shine. Everything I’d invested in my people could now be put on display…and did they ever shine!

Customers were happy. The sales floor looked awesome. Morale was great. Numbers were fine. No disasters happened. Everything was awesome.

How often do we stand in the way of our leaders, even when it is well intentioned?

How many people are ready to jump up to the next level and take our place of leading leaders?

So here is my challenge to you: Get the heck out of the way. Let your leaders lead and be awesome. Even if it is uncomfortable – and it should be uncomfortable – trust your leaders to learn on the fly, lead their teams confidently, make some mistakes, and make some awesome decisions. Give them feedback and create factors in the environment that will allow your leaders to grow through that process. It may surprise you who steps up and how they step up.

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December 26, 2016 · 8:14 am

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