I am working towards my next promotion at work. In preparation for this, I’ve been spending time going through mock interviews. Recently, one interviewer gave me this question: “As a manager, it is often said that you can influence 10% of change. Where would you focus this effort to get your maximum impact?”
So…where would you focus? Whether you’re looking at being a retail manager or coach or entreprenaur or whatever… where would you focus?
My mind raced at the sound of this question… there are so many things that are important to a business! I could respond with visual merchandizing, progressiveness/change management, forecasting, marketing… so many hugely important things… but I stepped back for a second and listened to my gut…” people.”
The most important step in leadership is investing in your people. You are only as good as your people. As a leader, your success needs to be measured by the success of your people. Being an advocate, a developer, a teacher, a friend, a coach, and a motivator – these are contagious behaviors that create a culture of success in any leadership position – and it is perpetuating. People helping people (cheesy youtube video – beware!).
The other key to success as a leader is having a growth mindset. This includes believing that people can becoming better, more, stronger, and that people have a limitless capacity. Even if people struggle with growing – this will set you up for the best way to invest in those around you as well as yourself. Think about athletes: Athletes are always training to improve. They do not simply tell themselves “my muscles simply cannot get stronger.” That fixed mindset is so limited. They continue to strive for betterness.
So, fellow leaders: Strive for more, invest in your people, and believe in those around you. Grow your people, be an advocate, and be good to everyone around you. And have fun doing it! Everything else can come out of these two qualities. Lives are being changed and you’re driving your metrics and success simultaneously. People helping people.